I can not express how grateful I am for Esmi and Leila!!!!!, I havenât had to rent an apt for 10+ years, so the whole process is new to me. These 2 ladies were not only very patient with helping me but took the time to make sure I understood everything without making me feel stupid. From the application process all the way to signing my lease, they made this scary experience easy for me to do. They also made me feel very welcomed in the community, after moving in they both were still available for me to bug with many annoying questions. The best part is they both made me feel ânormalâ again. Being out of a home with children can make a mom feel a type of way, but they fixed that! Not once did I feel like I was being judged, treated less than, or as if I was just another statistic. The warm feeling they gave me made me feel like I was exactly where I needed to be. I didnât get the receptionist name but she too was very helpful, made sure I was taken care of. It was a busy day when I came in, so I was able to observe how some tenants were being treated, and I must say the 3 of them (plus the maintenance man) were all friendly and informative, the maintenance guy was willing to speak with tenant and explained everything to her and gave her the reassurance she needed while waiting for repairs. Also spoke with a Tenant and she seemed very pleased with living here. I am excited to meet my new neighbors and allow my children to finish their education here in Washington. Thank you again Esmi and Leila for your outstanding services.